Your salon gets a call asking, "Do you work with curly hair?" and you say, "Sure - we all work with curly hair." and she books an appointment in 23 seconds.
The client shows up and there seems to have an 'energy' to starting out that 'just doesnt seem right' and the salon/stylist works with the hair from a 'fix' it training - using a comb, cutting hair technically correct and using tools to smooth out the frizz and leave with hair 'fixed' and retail is recommended to keep the hair straight and smooth to not be frizzy or in a triangle.
This is what happened to my client Kim - who is featured in the pdf of this online course I have about working with curly hair - to help our clients embrace their hair and to not fix it.
This is her hair from years of hair stylist helping her and recommending products to her hair:
Using a flat iron to reduce frizz MELTS products into her hair producing a coating of repelling water and preventing hydration of conditioners to melt...